Terms of Service

These Terms of Service (the "Terms") govern your access to and use of The OPP, a software-as-a-service platform operated by Haxoria SRL, a company organized under the laws of Belgium with its registered office in Belgium ("Haxoria", "we", "us", "our"). By creating an account, accessing the platform, or clicking "I agree", you ("you", "your", "Customer") accept these Terms. If you do not agree, do not use the platform.

1. Definitions

"Platform" means The OPP, including the web application, APIs, agents, documentation, and any related services we provide. "Customer Data" means any data you upload to, generate within, or transmit through the Platform, including email content connected via OAuth, functional and development specifications, generated source code, and any files or artifacts produced. "Subscription" means the paid plan you select on our pricing page, billed monthly or annually via Stripe. "Output" means the code, specifications, summaries, and other artifacts the Platform generates in response to your inputs.

2. Account and eligibility

You must be at least 18 years old and have the legal capacity to enter into binding agreements on behalf of yourself or the organization you represent. You are responsible for keeping your credentials confidential and for all activity under your account. Notify us immediately at security@theopp.be if you suspect unauthorized access.

We may suspend or terminate accounts that we reasonably believe to be fraudulent, compromised, or operating in breach of our Acceptable Use Policy.

3. Plans, trial, and billing

New accounts may start with a free trial of up to 14 days. After the trial, continued use of paid features requires an active Subscription. Subscription fees are billed in advance through Stripe and are non-refundable except where required by mandatory consumer-protection law.

We may change pricing on at least 30 days' notice; changes apply at your next renewal. Taxes are added where applicable. You authorize us to charge your payment method for all fees, including human-hour top-ups, overage, and reasonable late-payment charges.

4. Right to use the Platform

Subject to these Terms and ongoing payment of fees, we grant you a non-exclusive, non-transferable, non-sublicensable right to access and use the Platform during the term of your Subscription, for your internal business purposes and those of the customers you serve as an Odoo Partner.

5. Customer Data and Output

Ownership. As between you and Haxoria, you retain all rights in Customer Data and in the Output produced by the Platform from your inputs. We claim no ownership over your Odoo modules, specifications, or any code generated for you.

License to operate. You grant Haxoria a worldwide, royalty-free license to process Customer Data solely to provide, secure, monitor, debug, and improve the Platform — including transmitting that data to the subprocessors listed in our Data Processing Addendum.

AI-generated Output. Output is generated by large language models from third-party providers (currently Anthropic). It may contain errors, omissions, or unsafe patterns. You are solely responsible for reviewing, testing, and validating Output before deployment to any production or customer-facing environment. We do not warrant that Output is fit for any particular purpose, free of bugs, or installable without modification.

6. Acceptable use

Your use of the Platform is subject to our Acceptable Use Policy, which is incorporated by reference. Violations of the AUP may result in immediate suspension, termination, or forfeiture of fees, in addition to any other remedies.

7. Service availability

We aim for high availability but do not guarantee uninterrupted access. We may perform planned maintenance or take the Platform offline temporarily for security, scaling, or integrity reasons. Where a written Service Level Agreement is signed under a separate Enterprise contract, the terms of that SLA control.

8. Confidentiality

Each party will protect the other party's Confidential Information with the same degree of care it uses for its own confidential information of a like nature, and at minimum a commercially reasonable standard. Confidential Information does not include information that becomes public through no fault of the receiving party, is independently developed without reference to the disclosing party's information, or is rightfully obtained from a third party.

9. Intellectual property

The Platform, our trademarks, and any improvements we make based on aggregated and anonymized usage data are and remain our property. Feedback you choose to provide is licensed to us on a perpetual, royalty-free basis to incorporate into the Platform without attribution or obligation.

10. Third-party services

The Platform integrates with Gmail, IMAP-compatible mailboxes, Odoo source repositories, GitHub, Stripe, AWS, and OVH. Your use of those services is subject to the respective providers' terms. We are not responsible for outages, changes, or data losses caused by third-party services.

11. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND CORRECTNESS OF AI-GENERATED CONTENT.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY. EACH PARTY'S AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE FEES YOU PAID FOR THE PLATFORM IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Nothing in these Terms excludes liability for fraud, willful misconduct, or any liability that cannot lawfully be excluded.

13. Indemnification

You will defend, indemnify, and hold Haxoria harmless from third-party claims arising out of (a) your Customer Data, (b) your use of Output in production without adequate review, (c) your breach of these Terms or the AUP, or (d) your infringement of any third party's rights.

14. Term and termination

These Terms apply from the date you create your account until terminated. Either party may terminate for material breach not cured within 30 days of written notice. You may close your account at any time from the Settings page; we may terminate or suspend the Platform on at least 30 days' notice for any reason, or immediately for AUP breaches or non-payment.

On termination, your right to use the Platform ends. We will, on request made within 30 days of termination, provide a download of your Customer Data in a commonly used format; after that period, we may delete it.

15. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified by email and posted at the top of this page; continued use of the Platform after the effective date constitutes acceptance.

16. Governing law and venue

These Terms are governed by the laws of Belgium, without regard to conflict of laws principles. Any dispute will be brought exclusively before the competent courts of Brussels, Belgium. Mandatory consumer-protection rights are unaffected.

17. Contact

Questions about these Terms can be sent to legal@theopp.be, or by post to Haxoria SRL, Belgium.